Good to Know Before You Go
Everything you need to know for a relaxing stay along the beautiful Trinity River.
Arrivals & Guest Information
What are check-in and check-out times?
Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-outs are subject to availability and must be approved by management.
Guests remaining in rooms or leaving belongings after 11:00 AM without approval may be charged for an additional night's stay.
Checking out outside office hours? Please leave your key in the drop box outside the lobby.
What if I arrive after office hours?
Our front desk is open daily from 7:00 AM to 8:00 PM.
If you plan to arrive after 8:00 PM, please call 530-623-6294 in advance. Our team will arrange your late check-in instructions.
What are your quiet hours?
Quiet hours are from 9:00 PM to 7:00 AM.
Many of our guests are early risers, so we kindly ask everyone to be considerate when arriving late or departing early.
For after-hours assistance, call 530-623-6295. For emergencies, dial 911.
What happens if I lose my room key?
Please return all room keys to the front desk or designated key drop box upon departure.
Lost or unreturned keys are subject to a $150 replacement charge per key.
Rooms, Breakfast & Amenities
Do you provide daily housekeeping?
Yes! We offer complimentary daily housekeeping to keep your room clean and comfortable.
If you prefer privacy, simply place your "Privacy Please" tag on the clip outside your door, and we will not disturb your room.
Do you offer breakfast?
We offer delicious homemade breakfast burritos for $10 each, available seven days a week.
Please contact our front desk at 530-623-6294 for the latest breakfast availability.
Are there restaurants nearby?
Yes! Historic Weaverville is approximately a 10-minute drive away and offers a variety of restaurants, cafés, and bars.
Our front desk team is happy to share local dining recommendations.
Is Wi-Fi and cell service available?
We offer complimentary satellite Wi-Fi, generally suitable for browsing and checking email.
Due to our mountain location and weather, internet speeds may vary. Streaming and gaming may be limited.
Cell reception can also be spotty. Guest rooms do not have telephones, but guests may use the office landline at no charge during business hours.
How do I operate the heating and air conditioning?
Each room has its own heating and air-conditioning unit. Use the up and down arrows on the thermostat or remote to adjust your room temperature.
If you need assistance, please contact our front desk. We're happy to help!
Do you provide drinking water, ice and snacks?
Yes! Water from guest room faucets is safe to drink. Outdoor irrigation water is not potable.
Complimentary ice is available at the front office, and our gift shop offers beverages, snacks, and convenient grab-and-go items for purchase.
What if there is a power outage?
Each guest room has an emergency lantern located on the nightstand.
Simply pull up on the lantern handles to illuminate the room during a power outage.
Lodge Grounds & Recreation
Can I bring a drift boat or raft?
Absolutely! We have ample parking for drift boats, rafts, and trailers.
Please let our front desk know if you'll be traveling with a boat.
Registered guests may use our private river launch site for putting in or taking out their boats.
When is the swimming pool open?
Our outdoor swimming pool is typically open from Memorial Day through Labor Day, weather permitting.
Children must be accompanied by an adult. Running, diving, and glass containers are not permitted in the pool area.
What is your smoking policy?
All guest rooms are strictly NON-SMOKING.
Smoking or vaping of any kind, including marijuana, is prohibited inside guest rooms.
Evidence of smoking, including strong smoke or marijuana odors, will result in a $500 cleaning fee.
Designated outdoor smoking areas are located between Buildings 1 and 2 and at the far end of Building 2.
Please use the provided cigarette disposal containers. Thank you!
Reservations, Payments & Cancellations
Is an advance payment required to book?
Yes! All reservations require an advance payment equal to the first night's stay, charged at the time of booking.
This payment is applied toward your total reservation balance and is not an additional fee. The remaining balance is collected upon arrival.
Advance payments are subject to our cancellation policy and are refundable only when permitted under that policy or required by applicable law.
Can I change my reservation?
Reservation changes, including dates, room types, and length of stay, are subject to availability and current pricing.
Original rates are not guaranteed when reservations are modified.
What is your direct booking cancellation policy?
For reservations booked directly through Indian Creek Lodge:
- 31+ days before arrival: Free cancellation. Your advance payment will be refunded.
- 4–30 days before arrival: $75 cancellation fee. Any remaining advance payment will be refunded.
- Within 3 days of arrival: The first-night advance payment is nonrefundable.
- No-shows: Charged 100% of the total reservation amount, with any advance payment applied toward that charge.
All terms are subject to applicable law.
What if I booked through Expedia, Booking.com or another third party?
This includes bookings made through Expedia, Booking.com, Hotels.com, Airbnb, and similar platforms.
Under California law, qualifying reservations may be canceled without penalty within 24 hours of the original booking time, provided the reservation was made at least 72 hours before check-in.
Cancellations outside the applicable window will be charged 100% of the total reservation amount, with any advance payment applied toward that charge, subject to applicable law.
Cancellation and modification requests must be submitted through the original booking platform.
Do you offer refunds for weather-related cancellations?
Our beautiful mountain location can experience winter storms and seasonal wildfire activity.
As a small independent lodge, we follow our established cancellation policies and cannot guarantee exceptions for weather or travel disruptions.
Refunds are issued according to the applicable cancellation policy and legal requirements.
Pet Policy
Which rooms are pet-friendly?
We love welcoming your four-legged friends!
Rooms 1, 7, 8, 16 & 17 ONLY.
Dogs are not permitted in any other guest room, even for brief visits with other guests, unless management has expressly approved an exception.
Please call 530-623-6294 before arrival to confirm a pet-friendly room.
What are your pet fees and restrictions?
- Pet Fee: $35 per dog, per night.
- Pet Limit: Maximum of 2 dogs per room.
- Cats: Not permitted.
Pet-friendly rooms are subject to availability and must be confirmed before arrival.
What amenities do you provide for dogs?
We want your pup to feel right at home!
Each pet-friendly room receives a complimentary pet amenity box containing:
- Food and water bowls
- Blankets and towels
- Food mat
- Doggy waste bags
- Treats
What rules apply while staying with my dog?
- Leashes: Dogs must remain leashed while on lodge grounds.
- Pet Waste: Please pick up after your dog and dispose of waste properly.
- Unattended Pets: Dogs may not be left unattended in rooms or vehicles.
- Other Rooms: Dogs may not enter non-pet-friendly rooms, including for brief visits, without management approval.
What if I bring a dog without registering it?
If a dog is brought into a designated pet-friendly room without being registered, the standard $35 per dog, per night fee will be charged for the entire stay.
Please notify us in advance so we can prepare your room and pet amenities!
What if no pet-friendly rooms are available?
If you arrive with a dog without a confirmed pet-friendly room, your reservation may be canceled according to our cancellation policy and applicable law.
However, at management's discretion, we may be able to offer an exception in another room for a double pet fee of $70 per dog, per night.
This option is not guaranteed and requires management approval before the dog enters the room.
What happens if a dog enters a non-pet-friendly room without permission?
To protect our accommodations for guests with allergies and sensitivities, dogs are strictly prohibited in non-pet-friendly rooms without management approval.
This includes temporary visits to another guest's room.
Guests may also be required to vacate the property.
What if my dog causes damage?
Guests are responsible for reasonable costs associated with pet-related damage or cleaning beyond normal housekeeping.
We appreciate your help keeping our rooms comfortable for future guests!